404Gamers.Store Shipping Policy

At 404Gamers.Store, a subsidiary of Suhavi Electronics, we are committed to delivering excellence and ensuring that your shopping experience is seamless from the moment you place your order to when it arrives at your door. We take pride in providing efficient and reliable shipping services, with complimentary shipping on all orders.

Order Processing & Shipping Time

• Order Processing: Orders placed before 4:00 PM (IST) are typically processed and dispatched within 0-3 business days. Please note that orders placed on Sundays and public holidays will be processed on the next working day.
• Delivery Timeline: Once dispatched, delivery times may range from 1 to 4 business days, depending on the delivery location and region. Delivery is available even on weekends and holidays; however, delivery timelines might vary based on logistical constraints or regional holidays.
• Peak Periods: During peak order periods (e.g., sales events, holidays), shipments may experience slight delays. We appreciate your understanding and patience during these times. If there is a significant delay in processing or shipping your order, we will promptly inform you via email.

Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address entered during checkout is accurate and complete. We begin processing orders shortly after they are placed, leaving a limited window to correct any errors. If you notice an error in the shipping address, please contact us immediately at

mobile : +91-9899061273

                  or

email : noobs@404gamers.store.

• Correction Window: We will do our best to accommodate address changes before the order is dispatched, but we cannot guarantee modifications after processing has begun.
• Undelivered Orders: If a package is returned to us due to an incorrect or incomplete shipping address, the customer may be responsible for additional shipping costs or are stocking fee, determined based on the order and shipping circumstances.

Lost or Stolen Packages

404Gamers.Store assumes no responsibility for packages lost or stolen after the courier marks them as “Delivered”.

• If your tracking indicates delivery but you haven’t received it, please check around your property or with neighbors.
• If the package cannot be located, we recommend filing a claim with the shipping carrier or reporting the incident to local authorities.
• For additional protection, we offer optional shipping insurance at checkout, covering lost or stolen packages.

Return Policy for Shipped Items

We offer a 7-day return window for most items, with the following conditions:

• Return Window: Items must be returned within7 days of receipt.
• Condition of Items: Returned products must be unopened,unused, and in their original packaging with all accessories intact. Items showing use, damage, or alteration are not eligible.
• Initiating a Return: Contact us at +91-9899061273 or noobs@404gamers.store to begin the return process. You will receive a Return Merchandise Authorization (RMA) number for your return shipment.
• Return Shipping Costs: Customers are responsible for return shipping costs unless the item was defective or shipped in error. We will provide a prepaid return label in such cases.
• Non-Returnable Items: Certain items are non-returnable, including software, digital downloads, opened gaming accessories (controllers, headsets, etc.), and customized or hygiene-sensitive products. Please refer to our full Return Policy for a complete list.

Shipping Insurance and Packaging Safety

We prioritize the safety of your gaming gear during transit. To ensure that your items arrive in pristine condition, we adhere to the highest packaging standards:

• Small Accessories: Accessories like controllers, cables, and headsets are packed using triple-layer corrugated packaging to prevent any damage during transit.
• Larger Items: Consoles and larger gaming equipment are packaged in five-layer corrugated boxes, providing robust protection against impacts.
• Customized Protection: Where standard packaging isn’t available, we use bubble wrap and additional layers of protection to ensure your items are shielded from damage.
• Shipping Insurance: For extra peace of mind, we offer optional shipping insurance at checkout. This insurance covers damage or loss that occurs during transit, ensuring that you are fully protected.

Out-of-Stock Items

If an item in your order is out of stock, we will notify you and offer the following options:

• Partial Shipment: If other items in your order are in stock, we will proceed with dispatching those items immediately. The remaining out-of-stock items will be shipped once they are restocked.
• Back order or Refund: You may choose to wait for the item to be restocked or request a refund for the out-of-stock product. Refunds for out-of-stock items will be processed within 5 business days from the date of the request.

Delayed or Failed Deliveries

While we do our best to ensure timely delivery, circumstances outside our control (such as extreme weather, strikes, or logistical issues) may occasionally result in delays. If your package does not arrive within the expected time frame, please reach out to us for assistance.

In rare instances where delivery is undeliverable due to unforeseen events, we will work with you to resolve the issue or offer alternative options, such as re-shipping the order or offering store credit.

Customs, Duties & Taxes (For International Orders)

For international orders, customers may be responsible for paying any applicable customs duties, taxes, or import fees imposed by their country. These fees are outside of our control and vary by region. Customers are responsible for ensuring that they comply with their country’s import laws and for covering any additional fees that may arise.

Order Acceptance and Shipping Terms

By placing an order on 404Gamers.Store, you agree to the terms of this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes to this policy will be reflected on this page.

Contact Information

If you have any questions or concerns about your order or our shipping policy, feel free to contact us through any of the following methods:

• Email: noobs@404gamers.store
• Phone: +91-9899061273
• Live Chat: Available on our website during business hours

We are here to assist you and ensure that your experience with 404Gamers.Store is smooth and satisfactory.